Terms of Service

Effective Date: August 27, 2026

These Terms of Service (“Terms”) govern your use of metalroofingflorida.com (the “Site”) and any quote request, call, text, or email you exchange with Interlock Roofing of America (“IRoA,” “we,” “us”). By using the Site, or by checking the consent box and submitting the quote form, you agree to these Terms, including the arbitration agreement and class action waiver in Section 14. If you do not agree, do not use the Site.

1. Who We Are

Interlock Roofing of America is a program of Interlock Roofing Ltd., 9969 River Way, Delta, BC V4G 1M8, Canada, a manufacturer of aluminum roofing systems, operating under Interlock Group. The Interlock® trademarks are owned by I.E.L. Manufacturing Ltd. We manufacture and supply the roofing material, certify installers in its installation, assign a certified installer to each project, and back the Guardian Lifetime Limited Material Warranty.

We are not a licensed Florida contractor and we do not install roofs. Installation is performed exclusively by independent roofing contractors licensed by the Florida Construction Industry Licensing Board who have completed Interlock’s product-installation certification. “Certified installer” refers to manufacturer product training, not to a state certification under chapter 489, Florida Statutes. Your installation contract, price quotation, permits, workmanship warranty, and any insurance-related matters are solely between you and the licensed installer, whose state licence number will appear on the quote and contract you receive. You may verify any Florida contractor licence at www.myfloridalicense.com. Interlock’s Guardian Lifetime Limited Material Warranty covers the roofing material only.

2. Independent Installers

The certified installer assigned to your project is an independent business. Interlock does not control the installer’s work, pricing, scheduling, permitting, or workmanship warranty and is not a party to your installation contract; the installer is not Interlock’s agent, employee, or joint venturer. The installer pulls permits under its own licence and is responsible for compliance with the Florida Building Code and local requirements. We may withdraw an installer’s certification, but we do not supervise individual jobs.

3. Service Area

The Site serves Florida outside the High-Velocity Hurricane Zone. Miami-Dade and Broward counties are not served. Quote requests from outside the service area may be declined.

4. Use of the Site

You may use the Site for lawful, personal, non-commercial purposes related to evaluating our roofing products. You may not scrape, copy, or republish Site content; submit false information; interfere with the Site’s operation; or use the Site to send unsolicited communications. We may suspend access to anyone who violates these Terms.

5. Quotes and Estimates

Submitting the quote form asks us to route your request to the certified installer assigned to your area. Any quote, proposal, bid, or estimate comes from the installer, in the installer’s name, under the installer’s licence. We do not bid, negotiate, or contract for installation services and do not set installed prices. Product information on the Site describes the material only. A quote is not a contract until you and the installer sign one.

6. Communications and Electronic Consent

By providing your telephone number and checking the consent box on the quote form, you give your electronic signature and prior express written consent for Interlock Roofing of America and the assigned certified installer to contact you at that number, including by calls and text messages that may use an automated system for the selection and dialing of numbers or an artificial or prerecorded voice. Consent is not a condition of any purchase. You may revoke consent at any time by replying STOP to any text or calling 1-866-733-5811. Details, including quiet hours and call recording, are in our SMS / Communications Policy.

You agree to receive notices, disclosures, and warranty documents electronically at the email address you provide. You may request a free paper copy of any document, including the Guardian warranty, by emailing policies@metalroofingflorida.com. To withdraw electronic consent, email the same address; withdrawing consent may delay our response to your request.

7. Insurance and Discounts

Some Florida insurers offer windstorm-mitigation credits under section 627.0629, Florida Statutes, for qualifying roof coverings and attachments, subject to a wind-mitigation inspection and the insurer’s filed rates. Any credit is determined solely by your insurer; we make no representation that you will receive a discount or that a new roof will qualify you for coverage.

We do not inspect roofs for insurance purposes, interpret insurance policies, adjust or negotiate claims, or offer anything of value in exchange for permission to inspect a roof or for filing a claim. We do not provide public-adjusting services (section 626.854(16), Florida Statutes), do not advise on or file insurance claims, and do not accept assignments of insurance benefits (section 627.7152(13), Florida Statutes). Neither Interlock nor any certified installer may pay, waive, or rebate any part of your insurance deductible (sections 489.147 and 817.234(7)(d), Florida Statutes). Contact your insurance company to verify coverage for any proposed roofing work, including any claims, deductibles, and policy terms.

8. Warranty

The Guardian Lifetime Limited Material Warranty is a limited warranty on the aluminum roofing material and factory finish. It does not cover installation workmanship, which is warranted separately by your installer. The full warranty text, including the definition of “lifetime,” transfer terms, exclusions, and claim procedure, is at our Guardian Lifetime Limited Material Warranty page and at https://www.interlockroofing.com/documents/guardian-lifetime-warranty.pdf. Read it before you buy. The warranty document controls over any summary on the Site.

9. Product Claims and Marketing

Performance statements on the Site (for example, wind resistance of 120 mph when installed to manufacturer specification, impact rating, or Florida Product Approval) refer to tested conditions described in the cited reports and apply only to the profiles and installation methods listed in those reports. We do not make any U.S.-origin claim for our products under 16 CFR Part 323. Environmental statements are limited to what we can substantiate, such as recycled-content percentages by weight.

10. Intellectual Property

The Site, its text, images, drawings, and software are owned by Interlock Roofing Ltd. or its licensors. Interlock®, Alunar®, and related marks are trademarks of I.E.L. Manufacturing Ltd. Nothing on the Site grants you a licence to use them except to view the Site. See our Image and Media Licensing Policy.

11. No Professional Advice; No Guarantee of Results

Site content is general information about aluminum roofing, Florida codes, and insurance rules. It is not engineering, legal, insurance, or tax advice and may not reflect the latest amendments. Your installer, a licensed engineer, your insurer, or an attorney should be consulted for your specific situation. We do not guarantee that a quote will be issued, that an installer will be available, or that any project will produce particular energy, insurance, or resale results.

12. Website Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES REGARDING THE SITE, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. This disclaimer applies to the Site and its content only; it does not limit the Guardian Lifetime Limited Material Warranty or any right you have under the Magnuson-Moss Warranty Act.

Third-party links, embedded forms, and maps are provided for convenience. We are not responsible for their content or privacy practices.

13. Limitation of Liability and Indemnification

TO THE FULLEST EXTENT PERMITTED BY LAW, INTERLOCK ROOFING OF AMERICA, INTERLOCK ROOFING LTD., I.E.L. MANUFACTURING LTD., AND THEIR AFFILIATES, OFFICERS, AND EMPLOYEES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR FROM ANY COMMUNICATION WITH US, AND OUR TOTAL LIABILITY ARISING FROM THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS. THIS SECTION DOES NOT LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD, OR FOR ANY LIABILITY THAT CANNOT BE LIMITED BY LAW, AND IT DOES NOT LIMIT REMEDIES AVAILABLE UNDER THE GUARDIAN WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

You agree to indemnify and hold us harmless from claims, losses, and reasonable attorney’s fees arising from your breach of these Terms, your submission of false information, or your misuse of the Site.

14. Governing Law, Venue, and Arbitration

Governing law and venue. These Terms and any dispute arising from your use of this website or from Interlock’s Guardian Lifetime Limited Material Warranty are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to the arbitration clause below, exclusive venue lies in the state and federal courts located in Florida, and you consent to their jurisdiction. Nothing in these Terms limits any non-waivable right you have under the Florida Deceptive and Unfair Trade Practices Act or the Magnuson-Moss Warranty Act.

Agreement to arbitrate. PLEASE READ. Except as stated below, any dispute between you and Interlock Roofing of America (including Interlock Roofing Ltd. and I.E.L. Manufacturing Ltd.) arising from the Site, these Terms, our communications with you, or the Guardian warranty will be resolved by binding individual arbitration under the Federal Arbitration Act (9 U.S.C. section 1 et seq.), administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator decides all questions of arbitrability. Hearings will take place in Florida or by video at your election. We will pay filing and arbitrator fees to the extent the AAA rules require. YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. If the class waiver is found unenforceable for a claim, that claim will proceed in court, not arbitration.

Small-claims carve-out. Either party may bring an individual claim in a Florida small claims court if it qualifies there.

Installer claims excluded. Claims against your installer, including claims about installation, workmanship, pricing, permits, scheduling, or the installer’s contract, are not covered by this clause and are governed by your contract with the installer.

30-day opt-out. You may opt out of this arbitration agreement by emailing policies@metalroofingflorida.com with the subject line “Arbitration Opt-Out,” your name, and the address you submitted, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

15. Severability

If any provision of these Terms is held invalid, the remainder stays in effect and the invalid provision is enforced to the extent the law allows.

16. Changes to These Terms

We may revise these Terms. The effective date at the top shows the current version. Changes apply prospectively; the version you accepted when you submitted a form governs that submission unless you accept a later version. Continued use of the Site after a change means you accept it.

17. Contact

Interlock Roofing of America Email: policies@metalroofingflorida.com Toll-free: 1-866-733-5811 Regional lines: Tampa (813) 560-0748, Orlando (407) 410-3420, Naples (941) 234-0475, Port St. Lucie (772) 617-4477, Pensacola (850) 780-0280 Mailing address: Interlock Roofing Ltd., 9969 River Way, Delta, BC V4G 1M8, Canada